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We now accept payment through PayPal.
Our account name is info@themousefactory.com - same as our email.800-720-0076
We use Federal Express for all our shipping needs. We ship next day air standard, but can upgrade to priority for an extra fee of $8.00 above the standard cost.We can and do ship 2nd day air on larger orders.All next day air shipping is guaranteed to arrive frozen or a replacement is sent.
NOTE: 2nd day air does not carry the same guarantee. Sorry.
FED EX standard delivery commitment time varies from city to city, but it generally ranges from late morning to early afternoon deliver. All shipments are sent NO SIGNATURE REQUIRED unless otherwise specified..
Please notify us immediately if your shipment fails to arrive on the arranged delivery day.
To get specific information about shipping costs and options for your order, please call us at 1-800-720-0076 or e-mail us.
